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Course details Management training Budgeting (1 day) Conducting meetings (1 day) Change management (1 day) Confrontation & Conflict Management (2 days) Interviewing (1 day) Project management (1 or 2 days) Train the trainer  (1 day) Time Management  (1 day) Customer skills and sales training Call centre basics (0.5 days) Customer service skills  (1 day) Customer care (2 days) Negotiation skills  (1 day) Selling over the telephone  (1 day) Basic sales skills  (1 day) Advanced sales skills  (1 day)   Personal development training Organisational skills  (1 day) Time management  (1 day) Giving effective presentations  (1 day) Creative Thinking  (1 day)

Bright methods provides:

soft skills training, management training, personal development training, sales coaching, telesales training, telesales courses, management courses, personal development courses, sales courses, sales training, creative thinking courses, PowerPoint courses, presentation skills courses, presentation skills training, negotiating skills training, negotiation courses, negotiating training, train the trainer, training courses, time management courses, interviewer courses, interviewing courses, interviewer skills, interview skills courses and training, change management courses, change training, change management training