Who is this course aimed at?

Anyone who needs to learn to write professional looking business letters and emails using Microsoft Word and Outlook. Training will be provided on laptops which are provided for your use. This course can be booked from our course schedule as an open course in Bristol or booked as an inhouse training course from £500 +VAT. Call us on 0800 021 7483 for more information on this.

Prerequisites

Basic familiarity with Microsoft Office would be useful. It would be useful for you to bring along examples of your own previous work to review and practice with.

Course content

Writing skills
Basic writing skills
Plain English
Basic formatting
Effective sentences and paragraphs
Using the spell checker, grammar checker and thesaurus in Word

Report writing
Setting out a report
Style and presentation
Creating a template in Word for future use
Creating tables of contents in Word

Writing specific messages
Business letters and reports
Writing clear and concise messages
Using Word to set up letter and report templates

Creating effective emails
Choosing the correct tone
Using Outlook to create email templates
Using Outlook to create a signature
Using Outlook to create an out-of-office reply